We hope you are happy with your products. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund or store credit.


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with original tags and labels attached. Boxed items can be opened, but all packaging must be included.

 

Return Process
To return an item, place it securely in its original packaging and include your proof of purchase, then mail your return to the following address: Fram Equipment, Chervonotkatska str, 16-B, Kyiv, Ukraine

 

Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.